Find out some frequent asks about Lucky Tree
Lucky Tree can grow anywhere in your home as long as there is a power outlet. We recommend you to choose a place that is temperate and dry with limited temperature variation (65°F-75°F/18°C-26°C). The best place for Lucky Tree is on ceramic tile flooring to avoid water leakage lead by improper operation.
Lucky Tree can be fit in any home, regardless of size or square feet. It was designed to grow large quantities of food on a very small space: 0.76 (w) * 0.76(D)*2.07(H), it’s about 2.5 feet wide by 2.5 feet deep. It is 6’9″ tall.
Yes. Lucky Tree is designed to provide the plants with the light they need. You can adjust the schedule of the lights as well as their intensity to best fit your habits. You can simply adjust your favor schedule by resetting the time mode.
No. Lucky Tree is designed to be very resilient. Its water tray design can hold the water and nutrient for 1-2days. As a result, even a power outage of a couple days should have no negative impact on your plants.
It depends on the plants. For instance, lettuce may take 25 days in average to grow to maturity once they have germinated.
You can grow many kinds of lettuces, herb or other leafy green on your Lucky Tree. Your can refer to some of our recommendation for type of greens which listed on our web page here.
We would suggest clean pod, water tray and tank every time before you plant seeds. It will help to avoid water disease infection, and make sure your greens grow even healthier.
Just simply mop up the tank and
apply clean water to wash the tank, water trays and pods.
If there is some water scale on the
tank, water trays or pods, please apply citric acid to clean up. And if there
are too many moss, we suggest you apply Hypochlorous acid to clean up. For more
detail, you can refer to our user guide for cleaning up process.
When you purchase your first Lucky Tree, you are entitle to become VIP member in our Club , Just simply to login with the product ID and fill in some information, which is attached on your product package. A VIP product support and special reward scheme is designed for our VIP members only.
Or you can simply register our Club to become a general member, we will keep you update for latest product news, and special discount.
Yes. You can log in to your account
to manage your membership. However, during your cancelation or
pause period, the accumulation of reward will stop too.